This guide is designed to assist you in using the Norstar Business Communication Flash voice system. The information contained in this guide describes the features accessible to a user.
How this guide is organized
The Flash Reference Guide is organized according to sections that cover:
How to use this guide – provides a brief overview, identifying the organization of this guide and the conventions used for describing features and their operation.
Learning about Flash – provides an overview of how Flash works. This section defines the Flash terms that are used in explaining the features.
Information Mailboxes – provides a description of the Information Mailboxes and how to use them.
Your Personal Mailbox – provides an outline of the steps you perform to set up a Personal Mailbox, and describes the options accessible from a mailbox.
The Leave Message feature – provides information about the options that can be selected from the Leave Message feature.
Telephone etiquette – provides a list of suggestions for operating Flash.
Troubleshooting – provides diagnostic and recovery procedures for problems that might occur while operating Flash.
Glossary – defines the terms used in this guide.
Index – provides a list of everything contained in this guide and where the information is located. The index is in alphabetical order. If you cannot find a term, try looking for your item according to its task.
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