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How to Call Forward an office phone extension to an outside line

How to Call Forward an office phone extension to an outside line on a Nortel Networks office phone system

Note: Requires a high level of Nortel voicemail software and it ties up 2 lines for the duration of the call.

Instructions: Press Call Forward (or Feature 4), dial external code such as 9, dial external number

To Cancel Call Forward, see CANCEL on the phone’s display, or press Feature # 4

In most cases, a telephone technician needs to program this feature.

 

4a)  Voicemail Message Notification

Allows a voice mailbox to call an external phone number, to alert a user that they have a voicemail message.

Instructions:

 Log into your mailbox, press Admin (or 8), Press 6

-Admin (or 1) to setup your phone number

-Select (or 2) to turn on or off Message Notification


When you receive the call press 1 to check the messages

In most cases, a telephone technician needs to program this feature 

 

Note: both options above leave you open to Toll Fraud

You MUST use a 6 to 8-digit password that is complex

Do not use passwords such as 1111, 1234 or 0000

 

Additionally, you may want to record a temporary greeting in your General Delivery Mailbox or on your Voicemail Auto Attendant greeting.


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