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News — telecomunications

Office Phone Hacking Drama at Hogtown Wrestling

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When it comes to communicating really important messages, sometimes acting out a fictional scenario can be more impacting than making honest instructional videos, and this might be the case for office phone hacking.

Hogtown Wrestling duke it out office

See the video below, where Standard Telecom CEO John Conn is instrumental in helping remedy a phone network breach in the telecommunications systems of a busy local wrestling league.

With regards to office phone hacking, as we have described many times here on the...

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Are You Missing Out When Your Customers Are On Hold?

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What Is Your 'On Hold' Customer Experience?

The majority of small businesses don’t even have a radio playing for their customers when they place a call 'on hold'. They have dead air or an annoying double beep every few seconds. You know how much fun that is to listen to! So why put your customers through that kind of treatment. After all, this is someone who is trying to do business with you. 

Placing a caller on hold is unavoidable, but are you missing out on an opportunity to inform, entertain or inspire them?

On-hold music or professional recordings are one of...

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Telecom Equipment Lasts Forever

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Tired of hearing ‘End of Life’ or ‘Manufacture Discontinued’? Those words are not in the Standard IP Solutions vocabulary! Standard IP Telecom has been helping customers keep their Nortel Norstar meridian and other telephone systems in fine working condition, with replacement parts, for over twenty years.

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Office Move Checklist for Business Phone Systems, Telephone Lines and Equipment

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We know there are a million things to think about when moving your business. This checklist will help you stay organized and provides tips to help you prepare for your business move.

30-60 Days Before Your Move

Take an inventory of your telecom services (phone lines, fax lines, jacks, toll free numbers, computers, Internet connections, mobile phones, TV, equipment etc.).
  • Check for inside phone wiring and jacks required within your new premises. Your telephone system service company should provide a free new site survey to determine...

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Protect Your Telephone System From Unauthorized Long Distance Calling Expenses

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Protect Your Telephone System From Unauthorized Long Distance Calling Expenses if you detect or suspect telephone system or voicemail tampering, or that you are the victim of telecommunications fraud, take immediate action. Telecom fraud charges can mount quickly - you can't afford to lose a minute.

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