Is a VOIP office telephone system better?
For a small business, the answer is "maybe". The real question you should ask is, "is it worth the trouble and bother of implementing or switching over to a voice-over-IP office phone system for a small business?"
For large multi-location businesses and multi-national corporations, there are clear benefits of VOIP technology. But for a small, single-location business, the advantages of VOIP office phones are not quiet apparent.
So, if your current telephone system is working well and doing a reliable job for you, our advice is to keep it and save the money...