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News — phone system audio

Office Phone Hacking Drama at Hogtown Wrestling

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When it comes to communicating really important messages, sometimes acting out a fictional scenario can be more impacting than making honest instructional videos, and this might be the case for office phone hacking.

Hogtown Wrestling duke it out office

See the video below, where Standard Telecom CEO John Conn is instrumental in helping remedy a phone network breach in the telecommunications systems of a busy local wrestling league.

With regards to office phone hacking, as we have described many times here on the...

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Are You Missing Out When Your Customers Are On Hold?

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What Is Your 'On Hold' Customer Experience?

The majority of small businesses don’t even have a radio playing for their customers when they place a call 'on hold'. They have dead air or an annoying double beep every few seconds. You know how much fun that is to listen to! So why put your customers through that kind of treatment. After all, this is someone who is trying to do business with you. 

Placing a caller on hold is unavoidable, but are you missing out on an opportunity to inform, entertain or inspire them?

On-hold music or professional recordings are one of...

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